Jake Sandler

After year one: the real plot of donor retention

Most fundraising stories start strong and end too soon. The first gift gets the spotlight, but the real plot unfolds in what happens after.

4

minute read

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Behind the GoodChat brand

This is the story behind how we built GoodChat and why the art we’re creating isn’t data at all.

4

minute read

The hidden power of a great welcome series

A warm welcome is the single most powerful step to turn first gifts into lasting relationships.

3

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Why most donor journeys fall apart in the first 30 days

Most donors drift away in the first 30 days—here’s how high-growth nonprofits turn that moment into lasting relationships.

3

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How to use a marketing pyramid to build community

How to turn curiosity into commitment.

3

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How we found high-intent donors

A GoodChat campaign that turned civic curiosity into high-intent donor action at one-quarter the usual cost.

7

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Are your political views really yours?

The surprising reason you agree with your political party (more than you think).

2

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Escaping the loop: real growth is just beyond the algorithm

Algorithms reward the familiar and that comfort comes with a cost. It can quietly shrink reach and dull discovery.

3

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Beyond the like: building genuine community

Real engagement isn’t about likes or reach. It’s about connection.

4

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Bias, behavior, and the art of asking well

From question wording to response order, every detail shapes how people think, feel, and answer.

3

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Numbers and narratives: finding your way with data

Numbers show us where we are. Stories tell us where to go next. When quantitative and qualitative data work together, they don’t just reveal trends, they reveal truth.

4

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It's not just a fish. How context changes everything.

Discover how understanding context - cultural, social, economic, and beyond - transforms outreach from noise into real connection.

4

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Talking back: how chatbots keep tech human

Discover how the next wave of digital conversation blends structure with empathy and why the most powerful tools are the ones that listen.

3

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